FAQ
Everything answered, with precision.
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We use the live LBMA-linked spot rate adjusted for purity. The displayed rate is what you receive — no hidden margin.
No. We weigh and value only the gold content. Stones are returned to you separately or weighed out at zero deduction.
Yes. Our XRF (X-Ray Fluorescence) testing is completely non-destructive. Your gold is returned in original form if you choose not to sell.
Once you confirm the offer, funds are transferred via IMPS or RTGS within minutes — typically credited before you leave the branch.
A government-issued photo ID (Aadhaar / PAN / Passport) and a recent address proof. KYC is required for all transactions per RBI guidelines.
Absolutely. We accept all forms of gold — jewellery, coins, bars — regardless of where it was originally purchased.